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Registering with Bradbeers

You will need to register to make a purchase from Bradbeers.com. Registration is free and only takes a few minutes. Please see our privacy policy for details of what we do with your registration data.

Technical Problems

If you have any problems using the site or logging into your account please send a support mail to: Click Here

Complaints

We aim to supply only the highest quality product and have every faith that you will be satisfied with your purchases. However if you are not satisfied and you would like to make a complaint please e-mail us at: Click Here

If you are not 100% satisfied when you receive your products you may return the items to us within 28 days for exchange or refund.

Returns will take approximately 7 working days for processing once they have arrived back to Bradbeers.

Items must be in perfect condition, unworn or unused, with original packaging intact, in all original boxes, packing materials, manuals, blank warranty cards and all accessories and documents provided by the manufacturer.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a "proof of delivery". Bradbeers.com can not be liable for items lost or damaged in transit.

All shipping back to Bradbeers.com is paid for by the customer.

This does not affect your statuary rights

New Milton Store		Romsey Store
Telephone:   01425 613333 Fax:   01425 612222 Email:   Click Here Address:   126 - 134 Station Road New Milton Hants BH25 6LW		Telephone:   01794 515555 Fax:   01794 515566 Email:   Click Here Address:   14 - 20 Bell Street Romsey Hants SO51 8ZE
Opening Hours From 9.00am to 5.30 pm Monday through Saturday, except at Bank Holidays.

This policy covers all users who register to use the Bradbeers.com website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas.

Notice

During our registration process, we ask for personal information that both identifies you and enables us to communicate with you. We will use the information you provide only for the following purposes:

To send you newsletters and details of offers and promotions in which we believe you will be interested.

To improve the content, design and layout of the website and to facilitate knowledge management.

To understand the interests and buying behaviour of our registered users.

To perform other such general marketing and promotional activities focused on our products and services.

This site contains links to other sites. Bradbeers.com is not responsible for the privacy practices or the content of such web sites.

Consent and Choice

If you choose not to register or not provide personal information, you may still visit the Bradbeers.com website but you will not be able to access the restricted areas available to registered users. By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly.

Access

You can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details.

Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. Bradbeers.com uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

Your credit card details are entered in encrypted form on the secure trading website. We know of no documented cases of credit card fraud using our shopping system over the internet.

Minors

The Bradbeers.com website is not intended for children and we ask that no one under the age of 18 submits personal information to us or uses the site without supervision of a parent or guardian.

Changes to this policy

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their wase equipment free of charge.

Distributers of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Smith Bradbeer & Co Ltd are obliged under these regulations to offer their customers free take-back of their WEEE on a like-for-like basis when they buy from us a new Electrical or Electronic product.

For example, if a customer bought a new EEE item from us we would accept their old WEEE item and prevent it going into landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.